Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at khanmurtuza0614@gmail.com.

Return Address: Shop M 03, Sharjah Old Souq, Sara Centre, Sharjah, United Arab Emirates.

If your return is accepted, we'll provide instructions on how to return your item. Items sent back without first requesting a return will not be accepted.

For any return questions, contact us at khanmurtuza0614@gmail.com.

Damages and Issues

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.

Non-Returnable Items

The following items cannot be returned:

Sale or clearance items

Gift cards

Personalized or custom-made products

Items that have been used, worn, washed, or damaged by the customer

Exchanges

To exchange an item, contact us within 7 days of receiving your order. Exchanges are subject to product availability.

Refunds

After receiving and inspecting your returned item, we'll notify you if your refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at khanmurtuza0614@gmail.com.